ते क्योंक आप ट्रिप पर ह और ड्राइवर को फ़ोन करके बोलते ह कि गाड़ी रोक देना) Rest aal is good as planned trip Beutiful trip hotel cab driver they aarrange is polite and helpful no issues towards hotel cab

other company. Unlike the other company, Bina Travels consistently followed up to provide all the information and suggestions needed to enhance our trip. The communication with them was very pleasant. During our trip, we requested some modifications, and Bina Travels accommodated them without any complaints. From planning the tour to ensuring everything went smoothly during the trip, they stayed in touch to make sure we were having a great experience. Their service was exceptional. Special thanks to Bina madam and Manisha madam. The hotel booked for us at Gangtok and Lachung were expceptional. It was so nice, no points found for "need improvement" On the last day, our taxi driver canceled at the last moment, which was a really bad experience. However, Bina Travels quickly arranged a substitute within a few minutes, ensuring we reached the airport on time. "Not so good" part: Our airport pickup on the first day was delayed, and we had to wait for 2 hours at the airport. The car that eventually arrived was a Siliguri-Gangtok shuttle service vehicle in poor condition, with dust everywhere, including on the seats. On the third day, there was a delay with the Nathula Pass permit, which was sent to our driver by another taxi. The morning taxi arrived 45 minutes late, and we had to wait an additional hour for the permit on the roadside. Bina Travels could have provided the permit early in the day, saving us an hour that we could have spent exploring another place or enjoying more time at Tsomgo Lake and Baba Mandir. The hotel in Darjeeling was located at the dead end of a hilly road, making it difficult to access (this may be due to last minute addition in the itinerary to add 1 day Darjeeling trip). The one-way road caused us to wait in traffic for an hour. The hotel didn't have an elevator, and our rooms were on the 4th floor. The hotel itself was disappointing, with no power in the room for the entire night. The generator was switched off after some time, and the response from the hotel staff was unsatisfactory. Bina Travels should coordinate with more reliable taxi drivers and hotel partners.

We stayed at Hotel Bella Casa in Gangtok, but unfortunately, the hotel did not meet our expectations. The facilities and service could have been much better, which was a letdown. Darjeeling Stay (Jagjeet Yuma): Our stay at Jagjeet Yuma in Darjeeling was delightful. The hotel provided a comfortable and cozy environment, with excellent service that enhanced our experience. Transportation and Drivers: The drivers throughout our journey were professional, and punctual. They navigated the challenging mountain roads skillfully and ensured a safe and smooth journey for our family. Sightseeing Highlights: In Gangtok, we visited beautiful spots like Nathual pass (China Border) , Namchi and Changu Lake. The transfer to Darjeeling included scenic stops and sightseeing. In Darjeeling, we loved exploring Tiger Hill, Ghoom Monastery, Mirik Lake, Pashupati Temple Nepal. Overall Experience: Despite some issues with the Gangtok accommodation, the trip as a whole was an amazing family experience. The stunning views, serene landscapes, and time spent together made it a journey we’ll always cherish.

were somewhat less coordination from the agent side.

ries

e very cooperative.

cting them to find the status of the itinerary that was planned.

to Mr Yogesh,,Ms Suman , Ms Karuna and Doorje bhaiya. Gangtok trip.

ustomer support executive changed on the day we started our journey. They didn't even talked once to check whether there customer reached or does customer facing any issues. Travel triangle will only chase you until you book the tour, once your booking and payment is done , they don't have anything related to you and you will have manage everything on your own. Please take care while booking from travel triangle. Travel agent was very helpful. It was Great tour. Jeremy travels and specially the person we were in contact with was very helpful and supportive. I would suggest other travellers to book from Jeremy Travels. Thank you

uest in TT, Jeremy travels is the only agent who has been engaging positively with us while giving prompt responses. There were few agents who just ghosted after one or two replies.

ve zero complaints for them. the main issue is with Travel Triange. Yogesh kumar is patheric person. He is not man of his words. I did not get option to pay via Corporate AMEX Card where i have to spend extra money on taxes via personal card.

proactively

are comfortable.I highly recommend Bina travels

lpful and professional Suman provided detailed information about the itinerary, accommodations, and inclusions in the package. She patiently answered all my queries and customized the trip to fit my preferences. The booking process was seamless, and she kept me updated at every step. In Gangtok, we visited places like Tsomgo Lake and MG Marg, and in Darjeeling, the sunrise at Tiger Hill and a ride on the Toy Train were the highlights. The itinerary was perfectly balanced, giving us enough time to explore and relax. Suman stayed in touch throughout the trip to ensure everything was going smoothly. She was quick to resolve minor hiccups, showing genuine care for our experience. Bina Travel and Suman made this trip memorable and hassle-free. I highly recommend them to anyone planning a trip to Gangtok and Darjeeling. Their professionalism, attention to detail, and friendly service are truly commendable. Thank you, Suman and Bina Travel, for an unforgettable vacation! In Gangtok, we visited places like Tsomgo Lake and MG Marg, and in Darjeeling, the sunrise at Tiger Hill and a ride on the Toy Train were the highlights. The itinerary was perfectly balanced, giving us enough time to explore and relax.

rom agent

stance she has been there on call or message Kudos to Ayushi Upadhyay. Keep up the good work

d a customized tour, so I had to update my itinerary quite often, but they were very upbeat about it. The arrangement was spot on, the hotels were exactly what we expected to be like, the drivers too were very cooperative and helpful, always on time. The transport facility too was excellent, we were able to fit all the luggage easily and the ride too was comfortable. Special call out to Manisha ma'am as she was the one I was in touch with the most right from booking to the completion of my tour. She was always there to assist me and with a big smile on her face. Thank you for guiding me with the itinerary and hotels. Special thanks to Karuna ma'am for coordinating my entire tour. Overall, I was highly pleased with their services. If you ever plan to visit Sikkim do get in touch with them, I would highly recommend Bina Travels.